Our software products are basically delivered by Web download. After the transaction is completed, we will e-mail license and password information for you to download the licensed software within one business day of placing the order. You will receive your Customer number, License number and Password keys within one working day at most. Our sales staff works Monday through Friday all year round, except on the public holidays established for this year.
Public Holidays 2014
Pricing and currency
Prices are subject to change without prior notification. Prices exclude VAT rate. Product prices are fixed in US dollars and â‚¬uro prices shown are an approximate value subject to the daily exchange rate. Payments are to be either wired or mailed to Steema in US dollars or â‚¬uro. Credit cards used to be billed in â‚¬uro at the exchange rate in effect at the time of order. A slightly price variation may occur due to this currency conversion.
Steema accepts payment by credit card (Visa, MasterCard, Eurocard, American Express) and by bank transfer.
If paying by bank transfer, you should assume bank wire fees for us to receive payment in full. Usually it takes around 3-5 business days for the payment to reach us. Once we receive payment, we will send you the notification with download information. If you do not receive the notification within 5 business days, please email us at firstname.lastname@example.org
If, within 30 days of purchase, you are not entirely satisfied with a product that you purchased from us, notify us and weâ€™ll authorize a return and refund your money. After such period, Steema Software will not be responsible of any money back. We ask for a signed Letter of Destruction stating that you have removed the software from all systems immediately and destroy any copies. Once we have received this statement please allow a couple of days for processing.
Academic & Non-profit Organizations (Non-Government Agencies) can apply for a 50% discount on a direct purchase. Educational licenses must not be used for commercial purposes and are limited to academic use only. Please contact email@example.com