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Registered user - all downloads are 1k files
Posted: Wed Jul 23, 2025 12:11 pm
by 18696547
Every timeI try to download TeeGrid, I get a little 1k file. This includes the registered version or the trial version.
I am a registered user. Surely I can get a copy of what I've paid for?
Name : Garry Prefontaine
Customer Number: B2393408
Re: Registered user - all downloads are 1k files
Posted: Wed Jul 23, 2025 1:17 pm
by 18696547
I would even be fine with buying it again, but I want to make sure I can download it ; )
-garry
Re: Registered user - all downloads are 1k files
Posted: Wed Jul 23, 2025 1:39 pm
by Marc
Hello Garry,
Apologies for the problem you are encountering. We'll check/correct and get back to this thread.
Regards,
Marc Meumann
Re: Registered user - all downloads are 1k files
Posted: Wed Jul 23, 2025 1:53 pm
by Marc
Hello Garry,
Please retry the download when you are able to. A system modification had blocked download but has now been corrected. Apologies once again for the inconvenience.
Regards,
Marc
Re: Registered user - all downloads are 1k files
Posted: Wed Jul 23, 2025 4:03 pm
by 18696547
Thanks Marc, will do!