Registered user - all downloads are 1k files

[TheOtherPrefontaine]

Every timeI try to download TeeGrid, I get a little 1k file. This includes the registered version or the trial version.

I am a registered user. Surely I can get a copy of what I've paid for?

Name : Garry Prefontaine
Customer Number: B2393408

[TheOtherPrefontaine]

I would even be fine with buying it again, but I want to make sure I can download it ; )

-garry

[Marc]

Hello Garry,

Apologies for the problem you are encountering. We'll check/correct and get back to this thread.

Regards,
Marc Meumann

[Marc]

Hello Garry,

Please retry the download when you are able to. A system modification had blocked download but has now been corrected. Apologies once again for the inconvenience.

Regards,
Marc

[TheOtherPrefontaine]

Thanks Marc, will do!